Privacy Policy

Privacy Policy

At Villa Olive Paradise, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European Union data protection laws.
 

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or make a reservation.

1. Data Controller

The data controller responsible for processing your personal data is Villa Olive Paradise.
For any questions regarding this Privacy Policy or your personal data, you may contact us directly through our website or official email address.
 

2. Personal Data We Collect

We may collect and process the following personal data:

• Full name

• Email address

• Phone number

• Billing and reservation information

• Guest communication and inquiry details

• IP address and browser/device information

• Website usage data collected through cookies

We only collect data necessary for providing our services and improving user experience.
 

3. Purpose and Legal Basis for Processing

Your personal data may be processed for the following purposes:

• Managing reservations and guest inquiries

• Providing customer support and communication

• Fulfilling legal obligations related to accommodation services

• Improving website functionality and security

• Sending booking confirmations and important service information

Processing is based on:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests
   

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
 

5. Sharing of Personal Data

We do not sell or rent your personal information. Your data may only be shared with trusted third-party service providers when necessary for:

• Reservation processing

• Payment services

• Website hosting and analytics

• Legal compliance

All third parties are required to process your data securely and in accordance with GDPR regulations.
 

6. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You may manage or disable cookies through your browser settings. By continuing to use our website, you consent to the use of cookies unless disabled.
 

7. Your Rights Under GDPR

Under EU data protection laws, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with your local data protection authority
   

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, disclosure, or loss.
 

9. Third-Party Links

Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of external websites.
 

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal, operational, or regulatory changes. Any updates will be published on this page.

By using our website, you acknowledge and agree to this Privacy Policy.